Yes, you will automatically receive a confirmation email with your order details. If you do not see it, please check your spam or promotions folder.

If you don’t receive the email within a few minutes, please contact us directly. We will verify your order Email address and resend the confirmation details right away.

Sometimes couriers mark parcels as delivered when they leave them with neighbors, reception, or nearby collection points. First, please check with neighbors, family members, or building staff. If you still cannot locate your package, contact us with your order number and we will help track it down or arrange the next steps.

If your order has not yet been shipped, we can update the address for you. Please contact us as soon as possible with your new address details so we can make sure your parcel arrives at the right place.

If your payment is declined, please double-check your card details and make sure everything is correct. Sometimes banks block international purchases for security reasons, so you may need to contact your bank or try another payment method. If the issue continues, email us at info@bozhirings.com and we’ll be happy to help.

Yes, you can return or exchange items even if they were purchased during a sale or promotion, as long as they are unused and in their original packaging. Simply contact us via email and we will guide you through the process.

No worries. For our watch rings, we always include an extra battery so you can easily replace it if needed. If the item is defective, we will assist you through the entire process and arrange a replacement for you. Just reach out to us by email at info@bozhirings.com and we’ll take care of it.

Shipping times may vary depending on the country and courier. If your order is delayed, please contact us. We will check the tracking, contact the courier if needed, and support you until your order arrives safely.

You can email us directly at info@bozhirings.com Our support team is always happy to help and make sure you are fully satisfied with your experience.